In these Terms, unless the context otherwise requires:
Additional Charges means all charges payable by the Customer for additional
services outside the scope of the Services, and charges for data usage in excess of the
applicable usage thresholds, in accordance with Rocos’ prevailing rates for such services
and usage;
Business Day means a day that is not a Saturday or Sunday or a public holiday in
Auckland, New Zealand;
Business Hours means the hours of 9am to 5pm NZST;
Confidential Information means any information that is not public knowledge and
that is obtained from the other party in the course of, or in connection with, the provision
of the Services. Roco’s Confidential Information includes Intellectual Property Rights owned
by Rocos (or its licensors), including the Software. The Customer’s Confidential Information
includes the Data;
Customer’s System means the electronic information systems including hardware,
devices, equipment (including robotic equipment and related accessories), software,
peripherals and communications networks owned, controlled, operated or used by the Customer
(other than the Software and the Services);
Data means all data, content and information (including personal information)
owned, held, used or created by the Customer, or on the Customer’s behalf, that is collected
or stored using the Services;
Default Rate means the rate that Rocos can obtain from its bank for unsecured
lending, plus a margin of 3 per cent per annum;
Fees means the fees payable (if any) for the relevant Services (Free Service, trial
or monthly subscription) selected by the Customer;
Force Majeure means any cause, event or circumstance which is beyond the reasonable
control of a party and includes fires, strikes, embargoes, explosions, earthquakes, floods,
wars, water, the elements, labour disputes, government requirements, civil or military
authorities, acts of God or by the public enemy, inability to secure raw materials or
transportation, facilities, acts or omissions of carriers or suppliers, failures of the
internet or any public telecommunications network, hacker attacks, virus or other malicious
software attacks or infections or power failures, or other causes beyond its control whether
or not similar to the foregoing;
Free Services has the meaning given to that term in clause 2.1;
General Terms means these clauses 1 through 18;
Intellectual Property Rights means all intellectual, proprietary and industrial
rights and interests (including rights protectable in statute, at common law or in equity),
including current and future registered and unregistered rights, in respect of copyright,
designs, circuit layouts, trade marks, trade, business , company or domain names, trade
secrets, software applications, websites, patents, inventions, discoveries, know-how,
confidential information and all other intellectual property rights and equivalent or
similar forms of protection existing anywhere in the world;
Military End-Use means:
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direct or indirect use by armed forces, a paramilitary force, police force or
militia;
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items which are incorporated into weapons, or used in the production, maintenance or
testing of weapons or operations and activities of a military or police nature; and,
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any other goods and technology subject to export control under the Customs and
Excise Act 2018;
Security Incident means any event resulting in (i) the unauthorised or accidental
access or damage to, or use or disclosure of, the Data, the Services or the Customer’s
System (or the risk of any such access, damage, use or disclosure occurring); or (ii) the
Customer’s System or Services (or access to either) becoming impaired or the Data held on it
becoming corrupted;
Security Program has the meaning in clause 9;
Services has the meaning given to that term in the first paragraph of these Terms;
Software means the software which is owned by Rocos (and its licensors) and used to
provide the Services;
Start Date means the first day on which the Customer, or any officer, employee,
agent, contractor or others under the Customers control or direction, provide credentials in
order to access the Services;
Tax means any sales taxes, duties or levies or costs which may be imposed on
handling, transportation, download, use or sale of the Services;
Terms means these terms of service as amended from time to time;
Term means the term commencing on the Start Date and ending on:
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in the case of Free Services, the date on which the Free Services are terminated by
Rocos;
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In the case of any Services made available for a fixed term as described in clause
3, on the last day of that fixed term (unless extended by agreement in writing from
Rocos);
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In all other cases, subject to the renewal, on the last day of the period for which
a Fee has been paid.